EU9 VIP runs on seven tiers: Normal, Bronze, Silver, Gold, Platinum, Diamond and Black Diamond. You move up one tier at a time, never two in a single jump, and the change is applied to your account between the 1st and the 5th of each month.
Each step adds four things you can count: a one-off upgrade bonus, a higher instant rebate rate on your bets, a bigger weekly cashback percentage and a larger birthday payout. EU9 VIP Singapore figures are published in SGD, so every figure below is the amount that lands in your account.
The seven tiers in one table
Before the detail, here is the shape of the programme in six lines.
| Detail | EU9 VIP |
|---|---|
| Tiers | Seven, Normal to Black Diamond |
| Lifetime tiers | Normal, Bronze, Silver |
| Monthly maintain | From Gold upwards |
| Upgrade bonus | SGD 59 to SGD 1,999 |
| One-deposit route | SGD 10,000 for Normal members |
| VIP assistance | From Silver upwards |
The table below is the full set of published numbers. Read the second column as the target that moves you up, and the third as the figure the tier asks for once you hold it.
| Tier | To upgrade | To keep each month | Upgrade bonus (SGD) | Birthday (SGD) | Withdrawals a day |
|---|---|---|---|---|---|
| Normal | – | Lifetime | 0 | 88 | 5 |
| Bronze | SGD 10,000 in 3 months | Lifetime | 59 | 88 | 5 |
| Silver | SGD 30,000 in 3 months | Lifetime | 99 | 388 | 5 |
| Gold | SGD 100,000 monthly | 75,000 | 199 | 588 | 5 |
| Platinum | SGD 250,000 monthly | 150,000 | 399 | 888 | 5 |
| Diamond | SGD 500,000 monthly | 300,000 | 999 | 1,388 | 5 |
| Black Diamond | By invitation | By invitation | 1,999 | 3,888 | 6 |
The split in that table matters more than the headline numbers. Normal, Bronze and Silver are lifetime tiers, so once you hold Silver it stays with you whether you play every day or take three months off. From Gold upwards the tier carries a monthly maintain figure instead, which ties the benefits to continued monthly activity.
Every tier draws on the same reward lineup anyway: daily cash back, the instant rebate claimed from the Rebate button, the 28-day check-in and the weekly cashback. The tier decides the percentage, not whether you are included.
How an EU9 VIP upgrade works
Promotion is sequential. From Normal the next stop is Bronze, from Bronze it is Silver, and so on, so the SGD 500,000 Diamond requirement is a target you meet after Platinum rather than a shortcut from the bottom.
The measuring window changes halfway up. Bronze and Silver are assessed over three months, at SGD 10,000 and SGD 30,000 respectively, which gives a moderate player a realistic route. Gold, Platinum and Diamond are assessed monthly, at SGD 100,000, SGD 250,000 and SGD 500,000, so those tiers reward concentrated play inside a single calendar month rather than a slow build-up.
Tier check
Status changes are applied between the 1st and the 5th of the month, so a target met on the 28th shows up in the following month’s update rather than the same day.
Because of that update window, there is no point refreshing the account the morning after a target is cleared. If your tier has not changed by the 5th, Live Chat is the place to ask, since support can confirm where your account currently stands.
One Easy Step VIP
There is a single-transaction route for Normal members. A deposit of SGD 10,000 in one transaction upgrades a Normal-rank account to VIP under One Easy Step VIP, without waiting for a three-month total to accumulate.
The tier that deposit lands you on is not published, so we will not print one. Your new tier shows in your account after the upgrade is applied, and Live Chat confirms it if you want the answer before you commit the deposit.
EU9 Black Diamond
Black Diamond is the only tier with no public target. It is reached by invitation, which means no deposit figure, no turnover figure and no three-month window will get you there on its own.
What the tier carries is published in full: a SGD 1,999 upgrade bonus, 1.2% rebate on slots, 0.9% on live casino and sports, 9% weekly cashback, six withdrawals a day and a SGD 3,888 birthday bonus. Those are the ceiling values for the whole programme.
Stated
Black Diamond earns a 9% weekly loss rebate.
In practice
The 9% is capped at SGD 5,888 a week, so the percentage only applies in full up to a weekly net loss of around SGD 65,000. The tier itself is by invitation, which means the rate is not something you can target directly.
What each tier adds
Two rates climb with the tier: the instant rebate you claim on turnover, and the weekly cashback paid on a net loss. Here are both, side by side.
| Tier | Live casino rebate | Slots rebate | Sports rebate | Weekly cashback | Weekly cashback cap (SGD) |
|---|---|---|---|---|---|
| Normal | 0.2% | 0.5% | 0.3% | 3% | 688 |
| Bronze | 0.3% | 0.6% | 0.3% | 3% | 888 |
| Silver | 0.4% | 0.7% | 0.4% | 3% | 1,088 |
| Gold | 0.5% | 0.8% | 0.5% | 4% | 1,688 |
| Platinum | 0.6% | 0.9% | 0.7% | 5% | 1,888 |
| Diamond | 0.7% | 1.0% | 0.8% | 6% | 2,888 |
| Black Diamond | 0.9% | 1.2% | 0.9% | 9% | 5,888 |
The rebate column is the one that pays on activity rather than on losing, since it is claimed on turnover from the Rebate button in your account. The cashback column works the other way: it returns a small share of a weekly net loss, it never makes that loss good, and moving into a higher cashback band means losing more money first. Treat the percentage as a partial refund, not as a reason to keep betting.
Service levels shift at Silver. Normal and Bronze withdrawals go through the standard processing queue, while Silver and above are flagged for priority processing, and dedicated VIP assistance starts at Silver too.
Birthday money also scales, from SGD 88 at Normal to SGD 3,888 at Black Diamond. It is not automatic: there is a deposit-count condition in the three months before your birthday and an x8 turnover requirement on the bonus, both set out with the claim steps and ID requirement.
One more point: holding a tier does not take you out of the general promotion pool. VIP members join the regular promotions on the same terms as everyone else, applied with the Apply button on the promotion itself.
EU9 Mall points and gifts
EU9 Mall turns valid bets into points you can spend on gifts. Points accrue in blocks of valid betting, and each block pays more points at a higher tier, so the same volume of play converts faster for a Diamond account than for a Normal one.
Two conditions govern it. The deposit behind your play needs at least x1 valid turnover before the bets count towards points, and each tier has a daily claim limit that rises as you move up the programme. Gifts themselves are claimed through Live Chat.
If you are chasing a specific item, ask Live Chat for your current point balance first.
Withdrawals by tier
Tier affects how many withdrawals you can make in a day and how quickly they are picked up, rather than how much you can take out. Every tier from Normal to Diamond allows five withdrawals a day. Black Diamond allows six.
The daily withdrawal amount is not published at any tier, so no number for it appears on this page. What is fixed is the floor: SGD 50 is the minimum withdrawal, and that figure applies to bonus-related claims such as daily cash back and weekly cashback as well. Identity verification may be requested before a withdrawal is released.
Before any of that, credits have to sit in the main wallet rather than in a product wallet, which is what Quick Transfer Credits is for. The full set of withdrawal steps and minimums covers the wallet move, the USDT route and the identity checks.
Your current tier, your rebate rate and your point balance all sit in the same place in your account.
Questions from players
How do I reach Bronze?
Bronze is the first step above Normal and asks for SGD 10,000 inside a three-month window. Once the target is reached, the change is applied in the monthly update between the 1st and the 5th, and the SGD 59 upgrade bonus follows the tier.
Do I lose Silver if I stop playing for a while?
No. Normal, Bronze and Silver are lifetime tiers, so a quiet month does not move you back down. A monthly maintain figure only starts at Gold, which carries SGD 75,000 a month, rising to SGD 150,000 at Platinum and SGD 300,000 at Diamond.
How do I get Black Diamond at EU9?
Black Diamond is by invitation, so no deposit or turnover target is published for it. The tier pays a SGD 1,999 upgrade bonus, 1.2% slot rebate, 9% weekly cashback capped at SGD 5,888, six withdrawals a day and a SGD 3,888 birthday bonus.
When is my tier updated?
Status changes are applied between the 1st and the 5th of each month, and you move one tier per update. A target reached late in a month therefore appears in the following month’s update; Live Chat can confirm where your account currently stands.
Can EU9 VIP members still take regular promotions?
Yes. VIP members join the regular promotions alongside their tier benefits, applied with the Apply button on the promotion itself. The usual conditions still hold: one welcome per account, one promotion per person, family, IP, phone and payment account, and a SGD 50 minimum transfer for every bonus.